CURLINGCLUBS.CC SOFTWARE AS A SERVICE AGREEMENT
Last updated: 17 August 2026
1. Parties and Agreement
This agreement ("Agreement") governs the use of the Curlingclubs.cc service ("Service") by the organization purchasing the Service ("Club").
The Service is provided by Tmi Markus Aarne Pentti Sipilä, Business ID 3497538-3, Kolapuuntie 5A, 02620 Espoo ("Provider").
The Agreement is intended for organizations acting in connection with their activities and is not intended for consumers.
The Agreement becomes effective when the Club purchases or pays for a subscription to the Service.
2. The Service
Curlingclubs.cc is a hosted, multitenant software service for sports clubs and similar organizations.
Depending on the functionality made available by the Provider, the Service may include features for membership management, event management, registrations management, resource booking management, task management, competition management, newsletters, public websites, e-commerce and related activities.
The Provider supplies and operates the technical platform. The Club independently manages its own organization and activities through the Service.
The Provider may continuously develop and modify the Service. The Service and its individual features are not guaranteed to remain technically or functionally identical throughout the subscription.
3. Club Responsibilities
The Club is responsible for how it uses the Service and for decisions made in connection with its activities.
In particular, the Club is responsible for:
- information, content and configuration entered into the Service;
- its memberships, events, bookings, competitions and other activities;
- its products, services, prices and commercial terms;
- its relationships with members, customers, participants and other persons;
- compliance with laws and rules applicable to its own activities;
- ensuring that persons acting on its behalf have appropriate authority; and
- ensuring that content and other material it provides or publishes may lawfully be used for the intended purpose.
The Provider does not become a party to an agreement or other relationship between the Club and its members, customers, participants or other persons merely because the relationship is administered through the Service.
The Club is responsible for decisions and configurations it makes using the Service. If the Service operates according to the configuration or information supplied by the Club, the Provider is not responsible for an unwanted outcome resulting from that configuration or information.
4. Accounts, Managers and Access Rights
The Service provides different manager roles with different permissions.
The Club is responsible for deciding which persons may act on behalf of the Club and which roles or permissions they receive.
The Club must keep these permissions up to date, including removing access when a person is no longer authorized to act for the Club.
The Provider treats actions and instructions made through properly authenticated manager accounts as actions of the Club within the permissions granted to those accounts. The Provider does not need to verify that the person was internally authorized by the Club.
The Club must notify the Provider without undue delay if it becomes aware of compromised credentials or unauthorized access.
The Provider may temporarily restrict or disable an account where reasonably necessary to protect the Service, the Club, other customers or other users.
Some user accounts, identities and person profiles may operate across more than one Club. Such platform-level accounts or cross-Club accounts and profiles are not exclusively controlled by an individual Club.
5. E-commerce and Payment Services
Where the Club sells products, services, memberships, event registrations or other items through the Service, the Club is the seller or merchant in relation to the purchaser.
The Club is responsible for its prices, sales terms, fulfilment, refunds, cancellations, taxes, customer disputes and other obligations arising from its sales.
The Club enters into its own agreement with any payment service provider used for receiving payments.
The Provider supplies the technical integration between the Service and supported payment services but does not receive, hold or settle the Club's funds.
The Provider is not responsible for the operation of a payment service provider, including payment refusals, account restrictions, chargebacks, payment-provider outages or other matters controlled by that provider.
The Provider remains responsible for the operation of the integration functionality that forms part of the Service, subject to the other terms of this Agreement.
The Service may include a club credit feature that records prepaid or granted credit balances for use within the Club's Service. Credits are ledger entries operated as part of the Service, not funds held or guaranteed by the Provider.
Use of the club credit feature is optional. If the Club uses it, the Club is responsible for its credit policy and for its relationship with members regarding credit balances. The Provider uses reasonable efforts to keep the credit feature working correctly. The Provider is not responsible for loss, incorrect balances or other financial consequences arising from software errors, defects or incorrect operation affecting the credit feature.
6. Club Content and Intellectual Property
The Club retains the rights it has in content that it provides through the Service, including its logos, website content, photographs, documents, event descriptions and other material.
The Club grants the Provider the rights necessary to store, process, reproduce, transmit and display such content for the purpose of providing and operating the Service.
The Provider may identify the Club by name and logo as a user of the Service in customer lists, on the Provider's website and in other marketing materials relating to the Service.
The Club is responsible for ensuring that it has the necessary rights and permissions to use and provide its content.
The Provider retains its rights in the Curlingclubs.cc platform, software, design, functionality, documentation, branding and other intellectual property belonging to the Provider.
Third-party and open-source components remain subject to their respective rights and licences.
The Club receives only the right to use the Service for the duration of its subscription. No ownership of the Service or its underlying software is transferred to the Club.
7. Competition Data
For the purposes of this Agreement, "Competition Data" means competition-related information entered, generated or published through the competition and results functionality and intended to form part of public competition or results information. This may include competitions, teams, participant names and CurlingClubs.cc person ID and person ID mappings to external systems, schedules, games, scores, standings, statistics and other competition-related information.
The Club acknowledges that Competition Data is intended to be capable of use beyond the Club's own website or domain.
The Provider may:
- publish Competition Data through the Club's own Service;
- collect and aggregate Competition Data from multiple Clubs;
- publish Competition Data through Curlingresults.cc and other common services operated by the Provider;
- retain and continue publishing historical Competition Data after the Club's subscription ends;
- combine and analyze Competition Data;
- create rankings, statistics, benchmarks, analyses, datasets, models, metrics and other derived information from Competition Data; and
- develop, provide, license and commercially exploit products and services based on Competition Data and derived information.
The rights granted under this section continue after the Club's subscription and this Agreement end.
These broader rights apply specifically to Competition Data and do not give the Provider a general right to commercially exploit the Club's private membership, booking, e-commerce, task-management or other operational data.
The Provider's and Club's use of Competition Data remains subject to applicable law, including applicable data-protection requirements.
The Club must provide affected persons with appropriate privacy information concerning the processing and publication of Competition Data, including the fact that Competition Data may be processed and published through common services such as Curlingresults.cc.
8. Availability, Maintenance, Defects and Backups
The Provider uses reasonable efforts to keep the Service secure, available and reliably operational.
No specific availability percentage, service level, recovery time or recovery point is guaranteed.
The Provider may temporarily interrupt the Service for maintenance, updates, security work or other technical reasons.
For planned maintenance that is expected to cause a material interruption, the Provider will normally give the Club at least 24 hours' advance notice and will use reasonable efforts to minimize the interruption.
Urgent maintenance may be performed without advance notice where reasonably necessary for security, stability, integrity or other urgent operational reasons.
The Provider does not warrant that the Service will be uninterrupted or free from defects. The Provider uses reasonable efforts to correct material defects affecting normal use of the Service.
The Provider maintains reasonable backup and recovery arrangements for service continuity.
Backups are intended for recovery from system-level failures. They are not an archival service or a customer-level undo function.
When a user deletes something through the Service, that deletion is normally permanent. Backups are not used to recover information deleted by the Club or its users.
The Provider is not required to restore individual information accidentally changed or otherwise affected by the Club or its users.
9. Development and Changes to the Service
The Provider may develop, update and modify the Service without requiring the Club's approval.
Changes may include changes to features, workflows, interfaces, technical implementation, integrations and other characteristics of the Service.
Where practicable, the Provider will give reasonable advance notice before intentionally discontinuing or materially reducing significant existing functionality.
Advance notice may be shortened or omitted where a change is reasonably necessary because of security, legal requirements, technical problems or changes affecting third-party services or integrations.
New functionality may be included in an existing subscription or offered as a separately priced feature or service at the Provider's discretion.
Functionality that the Club needs in order to continue using subscribed features with materially equivalent operation, or that is required for the security, legal compliance or interoperability of the subscribed Service, will be included in the existing subscription and may not be offered solely as a separately priced feature or service.
Changes to the Service do not by themselves entitle the Club to terminate a prepaid subscription early or receive a refund.
10. Third-Party Services
The Provider may use hosting providers, email-delivery services, infrastructure providers, software suppliers, subcontractors and other third parties in operating the Service.
The Provider may change these suppliers without the Club's consent.
Some features of the Service may depend on independent third-party services, including authentication services, payment providers, APIs or other integrations.
The Provider does not warrant the uninterrupted operation or continued availability of independent third-party services outside its reasonable control.
The Provider may modify, replace or discontinue an integration if the relevant third-party service changes, becomes unavailable, is discontinued or can no longer reasonably be supported.
Where the Club contracts directly with a third-party provider, the Club is responsible for maintaining that relationship and complying with the provider's requirements.
11. Email and Newsletter Functionality
The Club is responsible for the recipients, content and lawful use of emails and newsletters sent through the Service.
The Club is responsible for determining whether it is entitled to send a particular communication to a particular recipient.
The Provider uses reasonable efforts to provide functioning email-delivery capabilities but does not guarantee that a message will be successfully delivered to or received by every recipient.
Delivery may be affected by recipient mail systems, spam filters, invalid addresses, mailbox restrictions, external service providers and other circumstances outside the Provider's control.
The Provider may restrict or suspend email sending where reasonably necessary to address spam complaints, excessive bounces, abuse, security issues, reputation problems or risks to the Service or other customers.
The Club should not rely solely on ordinary email delivery through the Service where confirmed receipt of a time-critical or legally significant communication is essential.
12. Websites and Domains
The Provider may provide the Club with an address under a Curlingclubs.cc-controlled domain.
The Club may also use its own domain where supported by the Service.
Where the Club uses its own domain, the Club is responsible for registering, maintaining and renewing that domain and for configuring its domain and DNS according to the Provider's instructions.
The Provider is responsible for configuring the Service to support a correctly configured supported custom domain.
The Provider is not responsible for unavailability caused by expiration of the Club's domain, incorrect DNS configuration or other domain-management matters controlled by the Club.
The Provider does not acquire ownership of the Club's domain.
The Provider may display a footer block on the Club's public-facing website provided through the Service to indicate that the site is powered by Curlingclubs.cc. The Provider may include its logo, tagline and, if the Provider has a title sponsor for the Service, the sponsor's name.
The Club may not remove, hide or alter this footer block.
The Service may allow the Club to connect a supported website analytics service, such as Google Analytics, to the Club's public-facing website. This is optional and is turned on only when the Club wants it configured for its own domain.
Analytics data is collected for the Club's own account or service. The Club is responsible for its relationship with the analytics provider, and for the lawful use of analytics, including any cookie consent and privacy-notice requirements that apply to its site.
The Provider supplies the technical integration to include the Club's analytics configuration on the Club's domain. The Provider does not use club website analytics for its own purposes unless the Club chooses to give the Provider access.
13. Support
Normal support is provided to designated Club managers rather than directly to the Club's members, customers, participants or other end users.
Included support may cover reasonable assistance with:
- initial setup;
- use of existing functionality;
- troubleshooting suspected defects;
- configuration questions; and
- identifying appropriate ways to implement the Club's needs using available functionality.
The Club and its managers are expected to make reasonable use of documentation and instructions provided by the Provider. The Provider may satisfy a support request by referring the Club to documentation that adequately addresses the matter.
The Provider does not guarantee specific support response times.
The Provider may charge separately for work that falls outside reasonable normal support, including unusually extensive or repetitive assistance, substantial data work, customer-specific training, custom development, consulting or similar work.
Any separately chargeable work will be agreed with the Club before the Provider performs the chargeable work.
14. Acceptable Use and Provider Intervention
The Club must not use the Service:
- unlawfully;
- to infringe third-party rights;
- to distribute malware or harmful material;
- to gain unauthorized access to systems or information;
- to send spam or abusive communications;
- to circumvent security or technical restrictions; or
- in a manner that materially threatens the security, availability, integrity or reputation of the Service or adversely affects other customers.
The Provider has no obligation to proactively monitor Club content or activity.
If the Provider becomes aware of a problem, it may take reasonable and proportionate measures, including restricting particular content, functionality, communications or accounts.
Where appropriate, the Provider will first give the Club a reasonable opportunity to correct the problem.
The Provider may act immediately where reasonably necessary because of security risks, unlawful activity, compromised credentials, serious technical risks, abuse, third-party claims, legal requirements or risks to other customers or the Service.
15. Subscription, Pricing and Payment
The Service is purchased for prepaid subscription periods of 3, 6 or 12 months, as selected by the Club.
Unless stated otherwise, prices are exclusive of value added tax and other applicable taxes. Taxes will be added where required by law.
Subscriptions do not automatically renew.
The provider will notify the Club two months before the current subscription ends. Payment for a new period renews the Service for that period.
If the Club does not pay for a new period, the subscription ends at the end of the already-paid period and no new subscription debt arises solely because the Club chose not to renew.
The Provider may change prices for future subscription periods. A price change does not affect an already-paid subscription period.
Prepaid subscription fees are non-refundable except where refunding them is required by mandatory applicable law.
16. Expiry, Suspension and Termination
The subscription normally ends when the current prepaid period expires without renewal.
The Provider may suspend all or part of the Service where reasonably necessary under this Agreement, including because of serious breach, security concerns, unlawful use or risks to the Service or other users.
Where appropriate, the Provider will give the Club a reasonable opportunity to correct a material breach before terminating the Service.
The Provider may terminate immediately where the circumstances are sufficiently serious that continued provision of the Service cannot reasonably be required.
The Provider may also discontinue the Service or stop providing it to the Club for business reasons by giving reasonable advance notice.
Unused prepaid subscription fees remain non-refundable in such circumstances except where a refund is required by mandatory applicable law.
After the subscription ends, the Provider will retain the Club's ordinary Service data for 60 days unless a different period is required by applicable law or agreed in writing.
During that period, the Club may request reasonable access to or export of relevant Club data in a format supported by the Service.
After the 60-day period, the Provider may permanently delete the Club's data.
The Provider is not required to provide a complete database copy, particularly where the underlying system contains information belonging to other customers.
Substantial migration assistance or customer-specific data work may be separately chargeable.
Termination or expiry of one Club's subscription does not require deletion of platform-level or cross-club data or Competition Data that the Provider is entitled to retain under this Agreement or applicable law.
17. Liability
The Service is provided as a general-purpose online software service. The Club is responsible for deciding whether the Service is suitable for its activities and for maintaining appropriate operational arrangements where temporary unavailability could cause significant consequences.
To the maximum extent permitted by applicable law, the Provider is not liable for damages or losses arising from:
- interruptions, downtime or unavailability of the Service;
- software errors, defects or incorrect operation;
- loss, corruption or unavailability of data;
- unsuccessful or delayed communications;
- failures or actions of third-party services;
- actions, omissions, configuration or information supplied by the Club or its users; or
- the Club's reliance on the Service for the uninterrupted continuation of its activities.
In particular, the Provider is not liable for loss of sales, revenue, profit, business opportunities, customers, reputation, anticipated savings or other indirect or consequential losses.
The Provider does not provide billing credits or refunds because of downtime, defects, errors or other interruptions unless expressly agreed otherwise or required by mandatory law.
Nothing in this Agreement excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited.
18. Claims Caused by the Club
The Club is responsible for claims arising from matters within the Club's responsibility under this Agreement.
If a third party makes a claim against the Provider because of the Club's unlawful use of the Service, the Club's content, infringement of third-party rights by the Club, or another material breach by the Club, the Club must reasonably cooperate with the Provider in handling the claim.
To the extent permitted by applicable law, the Club is responsible for reasonable losses and costs incurred by the Provider as a direct result of such a third-party claim where the claim results from a matter for which the Club is responsible.
19. Confidentiality
Each party must keep confidential non-public information received from the other party in connection with the Agreement and use it only for purposes related to the contractual relationship.
This obligation does not apply to information that:
- is or becomes public without breach of this Agreement;
- was lawfully known to the receiving party before disclosure;
- is lawfully received from another source without a confidentiality obligation; or
- must be disclosed under applicable law or a binding order of a competent authority.
The obligations in this section continue after the Agreement ends.
20. Data Protection
The parties will comply with applicable data-protection law.
In providing the Service, the Provider processes personal data on behalf of the Club as a processor. This processing is governed by the applicable Data Processing Agreement.
Some processing, including platform-level account processing and processing connected with common services such as Curlingresults.cc, may be governed separately by the Provider's applicable privacy documentation and legal obligations.
Nothing in this Agreement is intended to replace the Data Processing Agreement or applicable privacy notices.
21. Force Majeure
A party is not liable for failure or delay in performing an obligation where the failure or delay results from exceptional circumstances outside that party's reasonable control and the effects could not reasonably have been avoided.
The affected party must take reasonable steps to limit the effects of the event and resume performance when reasonably possible.
Ordinary technical problems or routine supplier failures do not automatically constitute force majeure merely because a third party is involved.
22. Subcontractors and Transfer of the Agreement
The Provider may use subcontractors and third-party suppliers in providing the Service.
The Provider may transfer this Agreement to another entity in connection with a restructuring, incorporation, sale or transfer of the Curlingclubs.cc business or substantially all relevant assets.
The Provider will inform the Club of such a transfer.
The Club may not transfer this Agreement to another organization without the Provider's consent, which will not be unreasonably withheld where the transfer is connected with a genuine reorganization or succession of the Club's activities.
23. Changes to These Terms
The Provider may update these general terms.
Unless a change is required earlier by law, security requirements or another compelling reason, materially revised terms will normally apply from the beginning of a future subscription period.
The Provider will make the revised terms available to the Club before the Club renews its subscription.
Payment for a new subscription period after the revised terms have been made available constitutes acceptance of those terms.
24. Notices
Contractual notices may be provided electronically to the email address or other contact details designated by the Club.
The Club is responsible for keeping its contact details up to date.
Operational notices concerning maintenance, security, support or the Service may also be provided through the Service or other reasonable electronic means.
25. Governing Law and Disputes
This Agreement is governed by the laws of Finland, without regard to conflict-of-law rules that would require the application of another country's law.
The parties will first seek to resolve disputes through reasonable good-faith discussions.
If a dispute cannot be resolved through discussion, it will be resolved by the competent courts of Finland, with Länsi-Uudenmaan käräjäoikeus (District Court of West Uusimaa) as the court of first instance, unless mandatory law requires otherwise.
The Club's country of establishment does not by itself change the agreed governing law or forum.
26. General Provisions
This Agreement, together with any applicable subscription or order information, Data Processing Agreement and other documents expressly incorporated into it, constitutes the agreement between the parties concerning the Service.
If one provision of this Agreement is invalid or unenforceable, the remaining provisions remain in effect.
Failure by either party to enforce a provision on one occasion does not permanently waive that party's right to enforce it later.
Where different contractual documents conflict, the following order of precedence applies unless expressly agreed otherwise:
- any individually agreed written terms;
- the applicable Data Processing Agreement, but only for matters concerning personal-data processing;
- this Agreement; and
- general service descriptions or documentation.
The Agreement remains effective for the duration of the Club's subscription and for any provisions that by their nature are intended to continue after it ends.